

Swimming in the Deep End at the 2017 Gordon Research Conference for Eye Movement
I'm the kind of person who reads academic research for fun; my brain naturally craves to acquire and apply new material, all the time....


Get NASA's Software - for FREE!
C'mon, if you're reading this blog, chances are you have a major streak of science nerd, and you have fostered secret (or open!)...
I Believe in Change (And You Should, Too)
I believe in change. I believe in change so strongly that I have made it my career. I help find solutions to heal suffering and replace...


Apple Envy, Likeability, and Breakfast Cereal
With a nod to Sigmund Freud, over my years in UX, there’s been a growing sense of what I’ll call “Apple Envy.” There’s a belief that the...
Satisfaction vs. Loyalty
“Can I ask you to take a 5 minute survey concerning your satisfaction with your service today?” Right there, do you feel motivated to...
Intro to FDA Medical Device Development
In order to market and sell a medical device in the United States, the device must comply with FDA Section 510 regulations in order to...
Landing Gear & Defense of Perfectionism
Yesterday I took the DISC personality profile test, and it revealed that I am conscientious, detailed, analytical, quality-oriented, and...
How Jobs Change
This evening, as I was reading an article by Hal Hendrick, The Technology of Ergonomics, I was really struck by the significance of the...


Delving into Health Care: What I've Been Doing and Thinking on My Sabbatical
Many years ago, I worked with a fellow UXer who was studying at nights to get his massage certification. I asked him why, a little...