Mirror, Mirror <or> Let's Not Limit Healthcare Practices
Sometimes you meet a reflection of yourself, and it’s a version of your highest, aspirational self. Sometimes you meet your reflection,...
Standardized, Patient-Centered Narratives Promote Medication Compliance
It's the frustration of parents, teachers, doctors, dentists, and therapists everywhere: whatever you say seems to go in one ear and out...
I Believe in Change (And You Should, Too)
I believe in change. I believe in change so strongly that I have made it my career. I help find solutions to heal suffering and replace...
Delving into Health Care: What I've Been Doing and Thinking on My Sabbatical
Many years ago, I worked with a fellow UXer who was studying at nights to get his massage certification. I asked him why, a little...
